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Customer care and social networks: Part 2

Hi all. Today from my Sonia Rujas’s blog I will continue with the series of sections on customer service and in particular I will focus on how

Customer care and social networks: Part 1.

Hi all. In today’s blog of Sonia Rujas I would like you to think about how social networks (mainly Twitter and Facebook) influences the customer.

New business opportunities: Customer Service.

With the start of the New Year I begin this section highlighting customer service and will endeavour to serve and reflect on the customers and

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